Loyalty Program

Crown Home Payments Policy

Effective Date: April 1, 2024

Welcome to Crown Home, a brand of Creative Overseas. This Payments Policy outlines the methods of payment we accept, how we process payments, and other important details regarding transactions made through our website. Please read this policy carefully to understand our practices.

Accepted Payment Methods
At Crown Home, we accept all leading payment methods, including:
Credit Cards
Debit Cards
Net Banking
UPI (Unified Payments Interface)
E-wallets (e.g., Paytm, Google Pay)
Cash on Delivery (COD)

Currencies Accepted
We currently accept payments in Indian Rupees (INR) only.

Payment Processing
Payments are processed immediately upon placing the order and confirmed within 5 minutes. We use Cashfree Payment Gateway for secure and efficient payment processing.

Security Measures
We implement high industry-standard security measures to protect your personal and payment information. All transactions are processed through secure servers and encrypted for your protection.

Payment Confirmation
Upon successful payment, you will receive a confirmation via SMS and email, containing your order details and payment receipt.

Refunds and Returns
If you receive a damaged product, you may request a refund.
Refunds will be processed to the original payment method within 48 hours of receiving the return request. For more details, please refer to our Returns, Refunds & Replacement Policy.

Payment Issues
If you encounter any issues with your payment, such as payment not going through or double charges, please contact our customer support immediately at info@crownhome.in. We will work to resolve the issue promptly and ensure your satisfaction.

Discounts and Promotions
Occasional discounts and promotions may be available.
Any special conditions for payments related to discounts, promotions, or offers will be outlined at the time of the offer.

Billing Information
There are no specific requirements for billing information. However, please ensure that your billing information matches the information on file with your payment method to avoid delays.

Recurring Payments
We do not offer any subscription services or recurring payments at this time.

International Transactions
Currently, we do not offer international shipping or transactions.

Customer Support
For any payment-related queries or issues, please contact us at info@crownhome.in By using our website or purchasing from Crown Home, you acknowledge that you have read, understood, and agree to be bound by this Payments Policy.

For any further questions or concerns, please do not hesitate to contact us. Thank you for choosing Crown Home!